bciti+ launches ATNA: the trusted AI Concierge powering the first AI Super App for communities, networks, and brands

Vivianne Gravel

Montreal — bciti+ today announces the launch of ATNA, its ethical AI concierge that transforms bciti+ into a full AI-powered super app for cities, federations, retail networks, associations, and brands. With ATNA, organizations can deploy a complete, modern, revenue-generating digital experience in just weeks and at a fraction of traditional costs.

Inspired by Athena — symbol of practical wisdom and protection — ATNA delivers intelligent, contextual, and transparent assistance, while ensuring ethical data governance fully compliant with privacy regulations.

The bciti+ AI Super App is built on 5 essential pillars

1. Intelligent Transactions

Purchase of services, products, tickets, donations.
Fluid e-commerce, AI-powered search, personalized recommendations, autoship, modern payments, real-time inventory.

2. Seamless Access, ID Validation, Loyalty & Member Experience

Universal digital card with ID and address validation, household, family, and pet linking, real-time points and tier status, gamification, smart passports, and in-store/online benefits.
All powered by high-standard security, compliance, and ethical data management.

3. Intelligent Communications

AI-personalized push notifications, SMS and emails; real-time surveys; dynamic offers; local news; events; AI-driven requests and service submissions.

4. Geolocation & Proximity Services

Integration of multiple complementary services; nearest store or service detection; local availability; alerts; integrated navigation.

5. AI Concierge – ATNA

Instant answers, personalized recommendations, intelligent support for members, citizens, customers, and athletes.

A unique trust and security foundation

bciti+ provides:

Advanced security
Ethical, privacy-first data governance
Full transparency and granular consent
Comprehensive analytics dashboard
A patented blockchain-based architecture for advanced data protection

A growth accelerator — not a cost center

With ATNA, organizations can:

Increase sales and repeat purchases
Boost engagement and retention
Reduce operational and communication costs
Launch new services instantly without heavy development
Activate four revenue streams: SaaS, transactional, DaaS, lead generation

“ATNA enables any organization to quickly launch a complete, modern, sovereign digital experience. It is an AI that delivers value, trust, and measurable results.”
— Vivianne Gravel, CEO, bciti+

Availability

ATNA is now available for cities, associations, federations, retailers, and networks looking to integrate responsible AI and accelerate their digital transformation.